Refund Policy, Terms, Accessibilty Statement, Privacy Policy for PriorityYou Health Center
Refund Policy on Memberships Only 14 days from the day you first joined to receive a full refund (MONTHLY MEMBERSHIP) 0-14 days = full refund 15-20 days = 50% refund 21 day or more = No refund (YEARLY MEMBERSHIP) 0-14 days = full refund 15-180 days = 50% refund 181-270 days = 25% refund 271 days or more = No refund
Accessibility Statement PriorityYou Health Center – Accessibility Statement Last updated: August 11, 2025 PriorityYou Health Center is committed to ensuring that our website and online services are accessible to everyone, including people with disabilities. We believe that every visitor should be able to easily access the information and services we provide. This accessibility statement explains our approach, outlines measures taken to make our digital content accessible, and describes how to contact us if you encounter difficulties. Commitment to Accessibility We care about accessibility and inclusion. Our goal is to make our website content and services usable by all people, regardless of ability. Inaccessible web content denies people with disabilities equal access to information and services, so we strive to remove barriers and meet or exceed applicable accessibility standards. Standards We Follow We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA (or the latest standard available) wherever possible. These guidelines are widely recognized as the benchmark for making web content accessible to people with disabilities. We continually review our site to improve areas that do not yet fully conform. Measures to Support Accessibility To achieve accessibility, we have implemented or are in the process of implementing the following measures: Alt Text and Labels: We provide text alternatives for images, illustrations and icons so that screen reader users can understand their content and purpose. Keyboard Navigation: Our website is designed to be navigable using a keyboard alone, allowing visitors who cannot use a mouse to access all interactive elements. Color and Contrast: We ensure sufficient contrast between text and background colors. Poor color contrast can prevent people with limited vision or color blindness from reading text. Captions and Transcripts: Videos include captions so that people who are deaf or hard of hearing can access audio information. Where appropriate, we provide transcripts for audio‑only content. Accessible Forms: Online forms include labels and instructions that screen readers can convey to their users, helping people complete and submit forms accurately. Continuous Testing: We test our website with assistive technologies such as screen readers and voice recognition software. We also use automated accessibility testing tools and seek feedback from users with disabilities. Known Issues and Workarounds Despite our efforts, some parts of the website may not yet be fully accessible. For example, older PDF documents may not be optimized for screen readers, and certain third‑party plugins or widgets (such as embedded scheduling tools or social media feeds) may not fully comply with WCAG standards. We are actively working to address these issues. If you encounter a barrier, please let us know, and we will do our best to provide the information or service in an alternative format. Feedback and Contact Information We welcome feedback on the accessibility of our website. If you have difficulty accessing any part of the site or have suggestions for improvement, please contact us: Email: [Insert accessibility email address] Phone: [Insert phone number] (please note that we may need time to return your call during business hours) Mail: PriorityYou Health Center – [Insert mailing address] When contacting us, please describe the nature of the accessibility problem, the webpage or service you were trying to access, the browser and assistive technologies you were using (if any), and your contact information. We will respond as soon as possible and strive to address the issue or provide the content in an accessible format. Alternative Access to Services If you encounter difficulties using our online scheduling or forms, you may call our office directly to schedule an appointment or request information. Our staff is trained to provide assistance by phone and will be happy to help. Ongoing Efforts and Future Improvements Accessibility is an ongoing process. We regularly review our digital content and incorporate accessibility into our design, development and content publishing workflows. We are aware of specific areas that need improvement and are working to make them accessible. We also monitor changes to accessibility guidelines and legal requirements to ensure continued compliance. This statement will be updated as we make progress or when standards change. Legal and Policy References We aim to comply with the Americans with Disabilities Act (ADA) and other applicable laws, regulations and policies. For more information on web accessibility and the ADA, you can visit the U.S. Department of Justice’s guidance on web accessibility. The World Wide Web Consortium (W3C) offers additional resources for developing accessibility statements and improving accessibility. How to Find This Statement We have placed links to this accessibility statement in the footer of our website and other prominent areas to ensure it is easy to find.
Terms & Conditions 1. Introduction and Acceptance of Terms By accessing or using the PriorityYou Health Center website, booking an appointment, completing forms, communicating with our staff or otherwise engaging our services (collectively, “Services”), you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, you must not use our Services. All information on our site is provided in good faith for general informational and educational purposes, but we make no representation or warranty of any kind regarding its accuracy, adequacy or completeness www.priorityyouhealthcenter.com . 2. No Medical Advice & No Doctor‑Patient Relationship The content and Services we provide (including educational material, articles, blogs, videos and other content) are not a substitute for professional medical advice. Always seek the advice of your physician or another qualified healthcare provider before starting any new health regimen Use of our website or communications with us does not create a doctor–patient relationship . You should not delay seeking medical attention because of something you have read on our site. 3. Scope of Services & FDA Disclosure PriorityYou Health Center offers wellness and functional health services, including weight‑loss programs, IV hydration therapy, peptide therapy, hormone optimization, primary and acute care, and lifestyle coaching. These services are designed to support wellness and are not intended to diagnose, treat or cure any disease . Some therapies and treatments may not be FDA‑approved and may be considered off‑label or experimental . Results vary by individual and cannot be guaranteed; testimonials reflect individual experiences and do not guarantee similar outcomes . Always consult a licensed healthcare provider before starting any therapy priorityyouhealthcenter.com . 4. Eligibility to Use Services Age – You must be at least 18 years old to use our Services. Minors may be treated only with the consent and presence of a parent or legal guardian. Health Status – You certify that you have honestly disclosed your medical history, medications, allergies and other relevant information. We reserve the right to decline or discontinue services if we believe they are contraindicated or unsafe. 5. Appointments, Payment and Cancellation Policy Scheduling – Appointments are scheduled on a first‑come, first‑served basis. We reserve the right to reschedule or cancel appointments due to provider availability or unforeseen circumstances. Payment – Payment is due at the time of service. We accept major credit cards, debit cards, cash and health‑savings account cards. Unless explicitly stated otherwise, insurance is not accepted and services are self‑pay. Late Cancellation & No‑Show Fees – We require at least 24 hours’ notice to cancel or reschedule. Cancellations or rescheduling with less than 24 hours’ notice may result in a cancellation fee; failure to appear for a scheduled appointment may result in a no‑show fee. Repeated late cancellations or no‑shows may result in dismissal from the clinic. Refunds – Fees paid for completed services are non‑refundable. Prepaid packages may be refundable only as permitted by state law and our policies. 6. Consent to Treatment & Assumption of Risk By undergoing any service or therapy at PriorityYou Health Center, you acknowledge and agree to the following: Informed Consent – You understand the potential benefits, risks, side effects, alternatives and off‑label status of the therapies offered, and you voluntarily consent to receive them. Assumption of Risk – You accept that there are inherent risks in weight‑loss programs, HRT, IV infusions, peptide therapy and other procedures, including but not limited to allergic reactions, infections, bruising, discomfort and unsatisfactory results. You assume all risks of participation. No Guarantee of Results – We do not guarantee any specific results; individual outcomes vary based on numerous factors, including age, health history and adherence to treatment plans . 7. Communication Policy Email & SMS – By providing your phone number and/or email, you consent to receiving appointment reminders, wellness information and limited marketing messages. Message frequency may vary; standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages . You can opt out at any time by replying “STOP” to an SMS or following the unsubscribe instructions in email. Response Time – Electronic communications are for general information and scheduling purposes only; they are not monitored for emergency medical advice. If you have a medical emergency, call 911 or go to the nearest emergency room. 8. Intellectual Property & Website Use All content on our website, including text, graphics, logos, images, videos and software, is the property of PriorityYou Health Center and is protected by intellectual property laws. You may not reproduce, distribute or create derivative works without our prior written consent . You agree to use the website only for lawful purposes and not to damage, disable, overburden or impair our servers or networks. 9. External Links Our website may contain links to third‑party websites. We do not control or monitor external sites and are not responsible for their content or any damages arising from your use of them . Visiting external links is at your own risk. 10. Testimonials & Marketing Content Any testimonials or reviews presented on our site reflect individual experiences and do not guarantee that others will achieve the same results . Marketing descriptions of therapies are for informational purposes only and do not imply FDA approval or clinical efficacy . 11. Disclaimer of Warranties The website and its content are provided “as is” without any representations or warranties, express or implied. We do not warrant that the information on our site is complete, accurate, reliable or that the website will always be available. We expressly disclaim all warranties, including but not limited to fitness for a particular purpose and non‑infringement. 12. Limitation of Liability & Indemnification To the fullest extent permitted by law, PriorityYou Health Center shall not be liable for any indirect, incidental, special or consequential damages (including loss of data, profits, goodwill or other intangible losses) arising from your use of our Services . You agree to indemnify, defend and hold harmless PriorityYou Health Center and its owners, employees and affiliates from any claims, damages, liabilities and expenses arising from your use of our Services, violation of these Terms or infringement of any intellectual property or other rights. 13. Changes to Terms & Conditions We reserve the right to modify these Terms at any time. Changes will be posted on our website; your continued use of the website or Services after changes are posted constitutes your acceptance of the updated Terms 14. Governing Law & Venue These Terms are governed by and construed in accordance with the laws of the State of Indiana Any disputes arising under these Terms will be resolved in the state or federal courts located in Indiana, and you consent to the personal jurisdiction of those courts. 15. Contact Information For questions about these Terms and Conditions or any aspect of our Services, please contact: PriorityYou Health Center 621 Main Street Jasper In 8124033251 hello@priorityyouhealthcenter.com
Privacy Policy Our Service is currently only available to individuals who are located in Indiana in which we offer the Service, are at least eighteen (18) years of age or older, or at least the age of majority in their jurisdiction of residence, if higher than eighteen (18), and who have accepted this Agreement. By visiting, accessing, registering with or using the Service, you are (a) representing and warranting to us that you are at least eighteen (18) years of age or older or at least the age of majority in your jurisdiction of residence, if higher than eighteen (18); (b) representing and warranting to us that when you use the Service to consult with a Provider, you are located in the same state as the shipping address you provide in your account at the time that you conduct such consultation; (d) agreeing to comply with all applicable laws in visiting, accessing, registering with our using the service; and (e) agreeing that you will only use the Service for lawful purposes. Our Service is subject to state regulations and may change from time to time due to changes in applicable regulatory requirements. In some cases, the Service may not be the most appropriate way for you to provide information to, communicate with or seek medical treatment from a healthcare provider. For example, certain medical conditions may require an in-person procedure or a healthcare provider other than your Provider, or your Provider may determine that your diagnosis and/or treatment requires an in-person office visit or are otherwise not appropriately addressed through use of the Service. In such a case, you may receive notification that you will be unable to use the Service for the particular issue you submitted with additional information regarding next steps. Telehealth involves the delivery of health care services using electronic communications, information technology or other means between a healthcare provider and a patient who are not in the same physical location. While the provision of health care services using telehealth may offer certain potential benefits, there are also potential risks associated with the use of telehealth. The telehealth services are not a substitute for in-person care in all cases. In order to use the Service, you will be required to review and agree to an informed consent regarding the use of telehealth (the “Patient Consent”) that will be provided to you via the Service. Privacy Policy Priority You Health Center understands the importance of confidentiality and privacy regarding your personal information. Please see our Privacy Policy for a description of how we may collect, use and disclose your personal information.